Apologies for the downtime today

 

  • Apologies for the downtime today

    Posted by Huw, 28 Jun 2012 11:11. Filed under Brickset.

    Nearly 12 hours of downtime is totally unacceptable and I apologise. The servers used to be hosted by Northstar Computer Services, run by Eric who's admin at BrickLink, but he recently sold the business to another company and this was the first time there's been a problem since then. Consequently I wasn't aware of the correct out-of-hours support arrangements and they were not totally familiar with the the server setup.

    Anyway, we're back up now, and hopefully, if there is a next time, both they and I will be better prepared to deal with it.


    22 comments, latest one posted 11 months ago. (Commenting has ended on this article)
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Comments

Posted by yogibara in United States, 28 Jun 2012 11:23

No worries mate, just glad you guys are back up.

Posted by MCLegoboy in United States, 28 Jun 2012 11:25

No worries, I'm used to MOCpages being down so I see it and was like, "Not usuall for this place, but it'll be up soon."

Posted by Andhe in United Kingdom, 28 Jun 2012 11:25

Could we arrange for it to happen every day? I get a whole lot more work done :D

Posted by aaronptrck in United States, 28 Jun 2012 11:26

No worries - Believe it or not you guys were the ones who inspired me to buy a VPS of my own.... Totally changed the way I do computing for my business :)

Posted by adello25 in United States, 28 Jun 2012 11:40

^^ same here!! I usually look through random pages of Brickset when I get in to work in the morning for about an hour or so haha but right to work this morning

Posted by PaulTR in United States, 28 Jun 2012 11:47

As my grandpa is fond of saying: "Stuff happens". In fact, with the amount of traffic and activity on this site, I'm surprised things like this don't happen more often. You fellas really are getting your money's worth out of your servers!

Posted by Modok in United States, 28 Jun 2012 11:50

Ahhhh...bricklink directly into my veins again...

Posted by minifignick in United Kingdom, 28 Jun 2012 11:52

Glad your back I needed my brick-fix !

Posted by Schmopiesdad in United States, 28 Jun 2012 12:04

One cannot appreciate the seriousness of addiction until the terror of withdrawal sets in. Thank goodness it was only temporary. Hopefully most, if not all, Brickset users survived. ;-) Seriously, it is impressive how well run and responsive this site is. Thanks, Huw, for all of your effort and the terrific results.

Posted by Bendybadger in United Kingdom, 28 Jun 2012 12:24

Big thanks Huw for the hard work you have put in to getting it back and running. It is much appreciated as I too am now a Brickset Addict

Posted by TooMuchLEGO in United States, 28 Jun 2012 12:49

So, who hosts the servers now?

Posted by Lyd & Lost Records in Denmark, 28 Jun 2012 13:16

nice it's back....luv it.

Posted by fitzyfitz in United Kingdom, 28 Jun 2012 13:28

Business continuity plans are always a major hassle...until you actually need to invoke them :o)

Posted by Gandalf1 in United States, 28 Jun 2012 13:30

I didn't even notice. I was asleep! :P

Posted by Mickitat in Germany, 28 Jun 2012 13:44

I am with Andhe. Or I have to tell our admin to put the site on the "blocked" list. Just have to think of a category, it is not really "adult", not "gambling", mmh...

Posted by Modok in United States, 28 Jun 2012 13:51

^ I don't know about that; there were photos of some hot, nude Jabba the other day...

Posted by madforLEGO in United States, 28 Jun 2012 14:28

So is this what is also causing issues and BL?
It seems Inventory lists are not appearing for some sets

Posted by mr_pookiebear in United Kingdom, 28 Jun 2012 14:40

I'm absolutely disgusted by this morning's loss of service! I look forward to the complimentary Super Star Destroyer by way of compensation! 8oP

Posted by Mattster in United Kingdom, 28 Jun 2012 15:32

My nervousness at the lack of brickset I guess indicates the creeping inevitability of AFOLness.
The wife is also beginning to see thru the kids as an excuse routine...
Good to have you back Huw/brickset!

Posted by homelesshomie in United States, 28 Jun 2012 20:55

As long as i don't miss any pictures of new superheroes sets, and/or release dates I'm fine with some downtime.

Posted by Redbullgivesuwind in United Kingdom, 29 Jun 2012 03:33

I had to do work! Disappointed Huw you put my output up to an unacceptable level.

Posted by Firedogg in Australia, 29 Jun 2012 10:31

You have no idea how any times times I hit the F5 key on my computer. I thought the button was broken!

Commenting has ended on this article.