Apologies for the downtime today

 

  • Apologies for the downtime today

    Posted by Huw, 18 Oct 2009 06:58. Filed under Brickset.

    Brickset was unavailable from 06:40 to 11:45 BST today due to a problem with the database server. A quick transatlantic phone call to our web host, which I couldn't do any earlier in the day due to the time difference, got it sorted. I apologise for the inconvenience.


    16 comments, latest one posted 43 months ago. (Commenting has ended on this article)
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Comments

Posted by StealthNinja999 in United Kingdom, 18 Oct 2009 07:18

yeah I notice that but its working now:)

Posted by jamie in Denmark, 18 Oct 2009 07:36

From my perspective, you don't ever have to apologize to us for service. Your website has been an amazing gift to the community which I appreciate wholeheartedly!

Posted by ekreuser in United States, 18 Oct 2009 07:40

Here here, I fully agree with Jamie, Thanks for the effert.

Posted by Alemas in Germany, 18 Oct 2009 07:57

Ummm, I woke up at 11:50-ish, so I didn't notice the downtime! Wait, is your web host... from the USA?

Posted by I like Lego in Canada, 18 Oct 2009 08:36

I was watching movies and cartoons, then went to bed, so I didn't notice anything. But I agree with jamie, no other person could make a Lego website as good as this(not even Lego).

Posted by michaelvader in United States, 18 Oct 2009 09:33

jamie is right. THIS SITE IS SO AWESOME that you don't need to apologize, I come here every day and say,I love brickset!,.

Posted by DJimBo in Netherlands, 18 Oct 2009 09:36

I totally agree with Jamie. you never need to apologize yourself. This is just the best lego site there is after LEGO.com. I'm just very happy that this site exists =D

Posted by Lego-Dude in Canada, 18 Oct 2009 09:50

As everyone stated before, there is no need for apologies, things like that happen, and your doing a great job with the site anyway!

Posted by Huw in United Kingdom, 18 Oct 2009 10:15

Thanks everyone for your kind comments. But it wouldn't be half the site it is without help from all the admins and of course all of you for contributing :-)

Posted by jonbuddy in United States, 18 Oct 2009 10:18

@Alemas, He did say "transatlantic", but that COULD mean South America. Probably not, though.

Also, Huw, I never saw the downtime! :)

Posted by Lumix in Spain, 18 Oct 2009 10:38

I agree with the comments above, this site is so wonderful and user-friendly that we don't mind a small breakdown like the one this morning. Glad to see it's fixed now, so we can keep enjoying brickset :)

Posted by bluemoose in United Kingdom, 18 Oct 2009 10:39

Yes, the website host server is in the US.

It's great to hear that all the hard work that goes on behind the scenes is appreciated, even if it isn't obvious what we're up to much of the time; we do this for the love of the hobby, so if what we're doing isn't making things better for you guys, we need to know about it. Thanks, especially to Jamie, for the kind words.

There are some things we've got in the works at the moment, again based on the invaluable feedback from the recent questionnaire, which should start to become obvious over the next month or two, so stay tuned !

Ian

Posted by clone captian cazooki in United Kingdom, 18 Oct 2009 11:14

great its ok now

Posted by Alemas in Germany, 18 Oct 2009 11:15

I'm curious: Why is the web host in the US? Why not in the UK? If you can't reply, it's ok!

Posted by Huw in United Kingdom, 18 Oct 2009 11:50

The site is hosted by Northstar Computer Systems (http://www.northcomp.com) and has been for many years. The company is run by an AFOL, and they host a lot of LEGO related sites, including BrickLink.

Northstar provides an excellent service, and if you're looking for web hosting I can highly recommend them.

Why the US and not the UK? Good question. It doesn't really matter where in the world it's hosted but given that the majority of Brickset's users are in the US it probably makes sense to host it there.

Posted by Alemas in Germany, 18 Oct 2009 11:54

@Huw: How odd: a web-hosting company run by a LEGO-lover! I didn't know that this Northstar hosted a lot of LEGO-related sites!

Commenting has ended on this article.