[US/CA] Millennium Falcon available to order now!

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Millennium Falcon

Millennium Falcon

©2017 LEGO Group

LEGO tweeted earlier that the set will go on sale in the USA and Canada at 8am EST. Now assuming they mean 'current New York time' and not EST (since you're on EDT now, right?) you'll be able to order it in a few minutes!

Whatever, it went on sale 20 minutes early in Europe so you might want to keep trying the links below until they spring into life.

USA | Canada | UK | Germany | France.

Remember, you'll need to be logged in as a VIP to be able to purchase it, so do that beforehand and 'remember me'!

Good luck!

233 comments on this article

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By in United States,

Thanks for the update, Huw! I'm clicking away.... nothing yet. :)

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By in United States,

I called Lego customer service last night and said thatshould have sw falcon on sale at 730 am

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By in United States,

And now...we wait.

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By in United States,

Has anyone seen it go live?

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By in United States,

Nothing yet.

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By in Canada,

^^ nope, the page is taking a little longer to refresh which makes me think it’s happening but I’m pretty sure it’s just my internet

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By in United States,

@ENeuman600 [email protected] really needs to get its act together. The official LEGO Group Twitter stated that it would go on sale 8:00 EST, and now customer service is telling you 7:30? The least they can do is give us a definitive time it goes live. Been refreshing the page for the last half hour and still no change.

Does anyone else's page still say coming soon "on October 1st?" I'm logged in to my VIP account (can see my point balance in the dropdown menu). As much as I love the product, [email protected] really has a terrible website. Among other things the add to wishlist button is not grayed out even though I've had this item in my wishlist since it appeared on the website. And clicking the special VIP card promotion link just takes me to the homepage.

At least it's not already crashing like when the product went live in Europe.

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By in Canada,

Oohh boy, we’re in the 5 minute mark to 8!

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By in United States,

Olive Garden is having their "Pasta Pass" on sale today at 2pm. If you go to their website there's a timer counting down... Lego needs to do the same.

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By in Italy,

@myscrnnm Mine says coming soon as well, and I'm logged in too.

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By in United States,

Nice auto update on article Brickset. A few minutes early.

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By in Germany,

Gonna be late for work dammit!!

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By in United Kingdom,

In the UK/Europe they were having problems with the VIP server - and this was periodically failing (the shop was OK - but the VIP part of it wasn't) - don't know if you are experiencing the same problem in the US now that we did over hear at 7.30 this morning .... I think the traffic was huge - and the store ran about by about 8.30....

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By in United States,

it's past 8 and nothing has changed...

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By in United States,

yup same for me...

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By in United States,

Nothing here, either.

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By in United States,

@drbaggy The VIP system doesn't appear to have any problems at the moment, but I was experiencing the same thing over here when the Falcon went live in Europe. The 8:30 mark sounds impressive, until one realizes it was because most potential buyers couldn't even access the site for over half an hour.

Okay, 8:00 on the eastern seaboard as come and passed, and my page still says coming soon. What gives?

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By in United States,

No change here. And if it has changed for some people they won't be here telling us!

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By in Canada,

Nothing yet for this side of western Canada

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By in Canada,

Still not available in Eastern Canada either.

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By in United States,

When is 8am not 8am... when it's Lego time!

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By in Canada,

Nothing yet

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By in United States,

Cmon. I need to get to class.

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By in Canada,

and I need to go to work! :)

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By in Canada,

I need to get back to sleep haha

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By in United States,

I need to get back to bed! :)

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By in United States,

Main page has the banner and link to buy, but product page still says coming soon.

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By in United States,

The landing page of the lego shop now says that the falcon is available to VIPs, I would imagine that it should be going live any minute.

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By in United States,

GOOOOOOOOOOOOOOOOOOO!

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By in United States,

USA, Limit 1, and already Backordered!

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By in United States,

Got it!

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By in United States,

Getting an error on check out. :(

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By in United States,

Backordered but I'm freezing up in checkout.

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By in United States,

Same failure as the Saturn v. All kinds of errors during checkout.

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By in United States,

Typical [email protected] Cluster. Sets went immediately from Add to wishlist to Backordered in the US.

I don't understand why Lego can't get its act together.

Sigh...

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By in United States,

$40 for shipping??

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By in Italy,

Page is pulled. Went to refresh and is no longer found.

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By in Canada,

Did anybody get charged for shipping?

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By in United States,

In my bag but I'm getting server error...

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By in Belgium,

In EU shipping was free. Rather again pity to see that after all those issues this morning with the EU-release the US-release is again far from smooth...

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By in United States,

it keeps going back and forth between add to wishlist, backordered, and checkout

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By in United States,

had it in my bag. when paying, server error..... come on lego!

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By in United States,

Lots of server errors here too. Oye.

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By in United States,

limit also changes from 1 to 2

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By in United States,

I'm stuck on the final step. Hit "submit", button grayed out and says "Submitting", but that's it.

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By in United States,

Wow, this is absolutely ridiculous. It finally showed up as available around 8:11 EST. I added it to my bag, and then it said I exceeded the limit and wouldn't let me proceed (I only had one selected). When it finally let me checkout, it said I qualified for free shipping but still showed a charge of $40. Now it's logging me out of my VIP AND LEGO ID accounts. And clicking checkout does nothing.

Now it's completely logged me out and the Falcon is back to "coming soon."

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By in Belgium,

@DuDuLook, I had that issue also this morning but when I checked my credit card company I saw they had the transaction registered and after some hours Lego also confirmed my order. So maybe you could check that...

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By in United States,

still getting the errors. Now my bag is empty. Goodness...

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By in United States,

Now it says shop is down for maintenance, apparently the wrong people are losing their jobs at Lego.

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By in United States,

it was in my bag, everything would crash and my bag was empty, and then it'd reappear

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By in United States,

my friends shop,lego is down for maintenance

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By in United States,

Customer service number: busy signal. FAIL!

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By in United States,

Kicked me out, emptied my bag, and now the site is down. Customer service number is also down... getting a busy signal.

I hope they fix this soon.

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By in United States,

Deep breaths! Chances are they have enough for all of us today, remember its a presale! We will all get ours once they straighten their server issues out.

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By in Canada,

@ shizzuh, might be true but not all of us can take the day off. :)

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By in Canada,

I ordered it.. gave me 2 error I kept pressing next and it slowly brought me to the last 2 screens I got to the confirmation page, I see a notification from my credit card that I was charged. Then the Lego side check order status was empty haha, but hopefully it will just show up after this madness

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By in United States,

Good grief. Can't get beyond address verification.

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By in United States,

Same, never got past address, now it's all gone

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By in United States,

Did anyone here about the $40 shipping charge ahead of time?

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By in United States,

Lovely. Pending charge on my credit card and a frozen final checkout screen ("Submitting") with no order confirmation number.

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By in United Kingdom,

What a shambles...

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By in United States,

There is absolutely no reason Lego couldn't have just let people pre-order a week ago, but no they need to make a big production with their midnight special event. It was in my bag and crashed when I tried to make a payment. I better quit commenting now...

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By in United States,

Same here. Stuck on the final processing screen. Charge pending on CC. No confirmation. Can't log into VIP at all. What a mess.

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By in Norway,

the site works for me now, but it says it's out of stock again :(

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By in United States,

I've gotten to the shipping address page a couple times now before it crashes. The site seems to remember I got one into my bag though, so there is that.

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By in Germany,

Garbage site. Last time I ever try to buy something from their crappy site.

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By in United States,

SITE DOWN!!!! Went to go look, and SITE IS DOWN!!! What the heck! I wasn't going to order one online, because knowing my luck that box would get damaged in shipping and I would be highly upset!!!

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By in United States,

Finally managed to get past the shopping cart and select PayPal... and then the next page refused to load. Now I'm completely logged out of my LEGO ID again, and it won't let me back in. [email protected] really knows how to give customers a signature experience.

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By in United States,

This is ridiculous

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By in Canada,

Well done Lego. Well done.

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By in Canada,

Sorry! An unexpected error has occurred. Please call customer service. (code: server)

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By in United States,

[email protected] just confirmed my order for an iPhone X. Then it crashed again

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By in United States,

And I can't even call to check the order. Message on my phone just says "user busy". Looks like I'm headed to the store. Hopefully there aren't 800 people there already...

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By in United States,

@jsmiley33 So if I can order my iPhone X here that means I should call Apple for my Millennium Falcon, right?

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By in Canada,

Sorry! An unexpected error has occurred. Please call customer service. (code: server)
Sorry! An unexpected error has occurred. Please call customer service. (code: generic)

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By in United States,

Site came back up and my order is still in the bag, but still won't proceed to checkout.

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By in United States,

Now the SITE IS UP!!! But....LEGO ID to load my VIP is DOWN!!! I guess I will just keep my $800.00 LEGO...who am I kidding. I will just wait until the dust settles.

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By in United States,

Another point to note, earlier this morning when I checked the site, it showed limit 2, now it states limit 1! Possibly lego underestimate the amount that they would have sold?

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By in United States,

What a hot mess

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By in United States,

It looks like I have one to checkout with, but now I can't advance to select a method of payment.

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By in United States,

Customer Service phone number says they are closed but lists their hours as being open. AGGRAVATING

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By in United States,

As my computer savvy SO pointed out, there are probably a bunch of people running bots, trying to get as many Falcons as they can, and it's crashing the site for legitimate buyers. Not that [email protected] seems to be able to handle even the number of people who managed to get one in their bag.

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By in United States,

On the checkout page: "We are unable to accept phone orders at this time. If you have questions please call our friendly Consumer Service Experts at the number shown at the bottom of this page." They're trolling us.

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By in United States,

And now my bag is empty once again, it was still showing $40 shipping.

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By in United States,

Oh well, I have to go to work. Maybe I'll get lucky and receive an order confirmation email later. If not, will just have to hope for a restock before end of year. I'm in no rush really but I would like that black VIP card.

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By in Canada,

youch, servers crashed....

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By in Canada,

So I was able to complete a purchase the second it went online near the 15min mark. I can see a pending charge on my credit card. Now that the site is officially up. I don’t see any order status or even a receipt but I have the pending transaction on my CC. Should I be worried that my order didn’t officially got through?

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By in United States,

I swear [email protected] is run by two adolescent boys sharing one computer running Windows 2000 in the middle of Kansas. Having the same issue that Europeans were having now not being able to sign into my LEGO ID AT ALL. The entire site seems to be crashing every five minutes. Every time I'm actually able to access the product, it tells me I've exceeded the limit even though I'm adding one to an empty shopping cart! Red error codes are popping up every time I click anything. Only been able to get to the checkout process two times in the last hour.

This is my first time using [email protected], and everything I've ever heard about the experience is true, all of it. You'd think after years of being online, they would know how to make a website that doesn't complete screw everything up. I understand sites will crash, even Apple's servers can't handle every request when each new iPhone comes out. But this is absolutely ridiculous.

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By in United States,

site up VIP down...for me at least

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By in Australia,

Gee you Americans, no wonder suddenly I can't login, my wishlist vanished, and my shopping cart was empty!

Trying to buy me a Saturn V, which also went live on backorder a day before this ruckus!

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By in United States,

Been stuck at address confirmation since it went live. THIS SUCKS!

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By in United States,

@axiom4t2 that means your bag was emptied, I had the same thing.

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By in United States,

This wasn't predictable at all:/

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By in United States,

With patience, finally got one. confirmed transaction id and credit card charge. So, some orders are going through.

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By in Belgium,

Can't believe they also don't use their twitter channel for some updates about this epic failure...

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By in United States,

Been stuck at address confirmation. And then go to expired page...FK that. It is just repeating.

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By in United States,

@KabuKi I keep getting back to that page after a refresh, it shows the bag empty for a minute then it appears in my bag and I go through the process up to the address.

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By in United States,

FINALLY worked for me. What a mess.

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By in United States,

Success!!!!! Got one checked out and have an order number!!!! Took until 8:45, but it worked.

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By in United States,

Success!!!!

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By in United States,

Stuck on the processing order page. WTF!!!

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By in United States,

Tried all morning using chrome. Logged into Microsoft edge and had zero problems. Could just be coincidence though.

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By in Canada,

Got it!

I hope.

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By in United States,

I can't even sign into VIP now, I guess I should be glad I never entered CC information. Equifax and Lego setting the standard for computer security and reliability since... never!

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By in Canada,

This is ridiculous. They should have issued every VIP member a lottery number to get a set - when you're number is posted you buy. No oversell. No drama. Maybe not day 1, but before the hordes on Oct. Government has to crack down on this corporate fake drama sales.

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By in United States,

I have tried several blowers. But still...

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By in Canada,

Holy shit. I managed to crawl to the final page. Final button. Click. Wait.

Your checkout time has expired.

Booted back to front page.

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By in United States,

Only took me an hour. Got one.

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By in United Kingdom,

@designguybrown I can't quite understand why they don't do pre orders for something like this.

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By in United States,

The program works. I'm definitely a
Very
Irritated
Person

:)

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By in China,

It took a number of tries/timeouts to check out, but I ended up with an order number. We'll see if that translates to a shipping product...

crazy! They really should start taking pre-orders so they can gauge the level and roll out these high demand products more efficiently. Especially since they had like 3-4 primer videos to drive up the demand.

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By in United States,

Lego doesn't do pre orders because they are arrogant.

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By in United States,

@mattrupe Finally something I can laugh about... thanks!

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By in United States,

It's a major problem, Lego is getting way better at marketing, but not better with their order fulfillment on day 1

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By in Canada,

I'm not sure why you guys think a pre-order would be any different. We'd still all rush at the gates as soon as they opened.

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By in Canada,

Got it in my cart for a while, system keeps logging me off or doesn't recognize I'm logged in, which makes no sense since non-VIP shoppers technically can't add it to their cart, and which of course prevents me from redeeming my points... Points I've kept for a moment like this.

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By in United Kingdom,

No wonder they are down on profit when no one can order anything.

For a company of this size, this happening everytime something is launched should be seen as a massive embarrassment.

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By in United States,

Got mine! After trying a number of times the order went through.

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By in United States,

@bcontant I see a pre order as you have a week when you could log in and place an order. I don't need it day one and I don't care about a black VIP card. I just want to get in line so to speak. But you are correct Lego would find a way to screw it up.

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By in Canada,

@Miamibear But then people would place their pre-orders on the first minute of that week. And if you came any later, you'd be in the exact same position as now.

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By in New Zealand,

Anyone from New Zealand know when will it be available? It was showing out of stock but now Coming Soon on 1 Oct 2017. Wondering if I missed it

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By in United States,

$40 shipping + $115 tax.... $955 total. ....pass.

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By in United States,

Not sure if I can confirm my damn address anymore! So frustrating.

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By in Canada,

I never thought I would say this in my life but...

THANK YOU MICROSOFT EDGE!!!!!

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By in United States,

@bcontant You're correct, there just has to be a better way. I still can't log into VIP and I've wasted 2 hours so I'm giving up on getting it anytime soon. Hopefully I can get it on back order and then be pleasantly surprised when it shows up.... next year :)

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By in Switzerland,

I'm starting to think this is deliberate from LEGO's side. No proper company could be so laughably unprepared for EVERY single high profile launch. Right?....They only have official brand stores in a handful of countries, and yet their webshop is a joke. I wasn't going to buy this anyway, but seriously feel bad for anybody who would want to throw their money at LEGO, they're just not letting them....

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By in United States,

Regarding the $40 shipping, I suspect that it (and the extra tax from it) won't be charged. If you get an email order confirmation with that on it, you may want to follow up with CS (assuming things have calmed down).

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By in United States,

It looks like I was finally successful, and verified an order status of "In Warehouse". Did anyone else get charged for shipping?

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By in United States,

Got mine! Hopefully we will be getting a credit for shipping. For the meantime I was just happy it went through

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By in United States,

Finally got mine after two hours. Suggest using PayPal checkout if you can, kinda easier to get to the final process page instead of waiting for address confirmation forever.

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By in United States,

So the confirm your order page showed me free shipping, yet my receipt and Amex notification indicate $40 shipping. Anyone else?

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By in Canada,

Also finally managed to get an order through. No confirmation though. It showed as in stock when I ordered but honestly, now that I've done everything I could, I'm forgetting about all this and I'll just be happy whenever it shows up (if it does).

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By in United States,

So I finally resigned myself to not getting it and it suddenly went through and I have an order number... weird.

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By in United States,

Finally was able to get the order to go through, rather painful experience. Did not see anything about the black VIP card though, but at this point who cares...

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By in United States,

Man... I came in to get the Winter Village Station and I can't even log in!! Was something else released today? *wink*

I have 2 Lego stores in my area in Southern California, and apparently the lines are exceeding stock on hand for the MF.

Seriously - what a mess.

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By in United States,

@Miamibear A lottery system would be better - members have two days to enter the lottery, then LG randomly picks. Those chosen have a day or two to order. This could work for VIP early releases, but probably not as well for general release.

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By in United Kingdom,

@brobert mattycollector and digital river

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By in United States,

@Bluepilgrim3 Mine did show $40 shipping also.

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By in United States,

I tried with Chrome for an hour. I used Internet exploder and the order went though.... I hope! Thanks to those who suggested using another browser :)

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By in United States,

Hi from Louisville, KY USA. Got my order in for the USC MF. Took a LOT of refreshing and saw constant error messages. Was not pleased with the $40 shipping, but got my order in.

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By in United States,

Just got my Falcon. And the train station. Great day!!!

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By in United States,

I was finally able to get an order to go through as well, but on the last page it decided to add a shipping charge (which showed as free shipping up until that point), and my VIP point application was also removed. I went ahead and placed the order (which shows backordered - ship in 30 days) after clicking for an hour now, but do hope to try to at least get the shipping charge removed before it ships.

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By in United States,

Yeah. The system didn't waive the shipping fee.

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By in United States,

How many times does this have to happen before the WORLD'S LARGEST TOY MANUFACTURER gets their act together and is able to operate a stable web site? Comically ridiculous. I'll get mine eventually but I'm not dealing with their POS web site any more on "opening" day.

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By in United States,

Finally got through....And my credit card company declined the transaction!!!! haha

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By in United States,

How many of you complained about the new $1000 iPhone, but had no problem with a similar priced Lego set?
*raises hand*

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By in Canada,

@chdwlsn My order is still not going through but they're charging me $45CAD for shipping, despite displaying a "Congratulations! You've got free shipping" message on the same page. When I click in the dropdown to change shipping options, nothing else is available.

Also, did anyone successfully redeemed their VIP points? I can't even see an option for it.

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By in United States,

Finally got through to the end, after only 87 minutes and much hair pulling out. I also have the shipping charge, but remember, the credit card will only be charged after it ships, so I'm not worried.

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By in United States,

You can't use VIP points on this set unfortunately. Lego wants all the money. Also the site is failing left and right, even for backorders. Id rather just pick it up in the store now since I'm sure everyone has only tried to get it online.

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By in United States,

Finally got an order through on my phone internet of all things. LOL

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By in United States,

I finally got through. I waited until the cart stabilized with all the freebies and free shipping, after that it only took two tries. Good luck!

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By in United Kingdom,

Can't see them needing to bother wasting too much time and expense on a better web store. It's not like they are selling genuine limited availability items, if they sell loads then they can just make more in order to sell more some people having to wait a day to place the order doesn't matter.

If they were selling concert tickets or something then yes they would need a better web store to cope with repeated virtual DOS "attacks" when the tickets for a new concert went on sale. But they are selling things that they can just make more of, the only reason that there is a problems with the servers is because Lego fans just want to be able to say they had it on day 1. That also then causes people to buy it in order to re-sell because they see an option to make a bit of cash easily.

It is all a fake limited marketplace which Lego has full control over, but the cost of a bunch of servers in order to be able to sell out of some sets efficiently within 5 minutes of them going on sale isn't worth it. The publicity of things being difficult to get hold of is good for them.

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By in United States,

@MrVx Yeah, it looks like others had the same charge. However, I just checked order status and the shipping charge was removed. So it looks it's getting resolved after order placement.

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By in United States,

Phone rep just told me they are experiencing "all sorts of system issues" and the set is SOLD OUT (for now). Keep checking back. It's a good thing I'm not in too big a rush.

*** and right after that post, I went back to the website. My order was updated, had removed the shipping, and now it looks like I have successfully ordered it (on backorder). At least my $170 in VIP points helped offset the price a bit.

I look forward to the rest of the Brickset review.

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By in United States,

Well finally got thu and got it placed... after 2HRS of trying. However it says back-ordered (sigh); calling Lego to see what is going on and verify if they got my order.

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By in Canada,

@chdwlsn ok, thanks for checking!
@DC_Brixton Just redeemed them, see next msg. :)

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By in United States,

Got to order confirmation page, backordered I believe, which is fine with me. Saturn V turned around pretty quickly. No confirmation e-mail and no updated order status on my Lego.com account.

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By in United Kingdom,

As others have noted my order status is unstable I ordered when it was showing in stick at 07.50 in the UK when the receipt email came the status changed from warehouse to back order then to in process back to warehouse, has anyone had a shipped Email yet for expedited shipping?

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By in United States,

Yes. I checked my order status too. Shipping charge now reads zero :-)

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By in Canada,

OK, order finally went through "perfectly" (as far as I know) including: no shipping charge and redeemable VIP points. Like mattrupe said, the cart seems stable now.

Thanks everyone for your replies.

Now I have to realize this mammoth is coming my way :-D

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By in United States,

Mine showed $40 for shipping at first, then when I got the confirmation it showed $0.00. So LEGO is honoring the free shipping with this purchase.

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By in United States,

I just ordered mine. Purely an investment, as I'm not a huge Star Wars Lego fan.

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By in United Kingdom,

And this is why I'm happy to wait, save up and buy the MilF in due course. It'll be there for at least a year. Why the hurry?

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By in Canada,

Interesting that shipping charges were showing up for people was this to compensate for the special box with wheels and a handle?

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By in United States,

I believe the wheels and handle are only for copies purchased in a store.

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By in Canada,

In Canada, it's actually written 'coming soon - October 1st'

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By in United States,

"Temporarily out of stock"

Hope everybody got one. Will be interesting to see the availability for Oct.1st.

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By in Canada,

@Brickeric: It's written "Temporarily out of stock".

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By in United States,

My order says in process. Looks like I was lucky.

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By in United States,

The ridiculous thing is, I have seen and clicked "Add to bag" while purchasing. And the Lego guy told me my order will be shipped from their warehouse. And that will take 30 days. WTF!!!

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By in United States,

@Brickeric - ensure you are logged into your VIP account. Oct 1 is for everyone else.

This will be another one of those models that is out of stock when the Lego catalog comes out with it on the cover.

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By in United States,

It took forever but i was finally able to checkout but it charged me shipping and i didn't get the free items. So I emailed Lego asking for refund on shipping and to make sure the free items are added to the order since it was their technical issues.

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By in United States,

Is anyone else getting charged $40 for shipping? With no free gifts? WTF
Subtotal $799.99 USD
Shipping and handling $40.00 USD
Tax $50.40 USD
Total $890.39 USD

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By in United States,

I got my order confirmation. It has freebies and no shipping. $850.99.

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By in United States,

[email protected] (signed in with VIP) now shows "Out of Stock" with no apparent backorder available. Product page shows "Temporarily Out of Stock" with no backorder button :>(

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By in United States,

Ditto for me too: I got my order confirmation. It has freebies and no shipping. $850.99.

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By in United States,

Had a chance to get one on backorder, but with the shipping that may or may not be charged and tax was looking at almost $900. I just couldn't convince myself to do it :).

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By in United States,

Got email confirm of free shipping, so the $40 shipping I saw when I ordered was likely one little snafu.

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By in Canada,

This set has only served to make me sad - it's a beautiful set but even with more than enough disposable income I cant bring myself to drop that amount of cash on one set. Ugh. Hopefully I wont be the only one abstaining out of principal and it is reflected in sales. Lego just might get the hint that there needs to be a limit and not just charge PPB x Pieces when the number of pieces is 7000+.

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By in United States,

What a waste went to my local store and they only had 12 with a line wrapped around the corner. They gave out free expedited shipping codes as well as the scariff polybag but still a waste, and to thing it is showing out of stocking on [email protected]

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By in United States,

The Scarif polybag is a nice gesture, but yeah, the quantities in-store in the states are way lower than the UK. My store had 4 (with 8 people in line when I stopped by at 7:30am). I've read the non-flagship UK stores are getting around 30 per store.

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By in United States,

@ted_lego, it was a nice gesture and being that this in the top five most profitable stores in the US, 12 for a store that stature is just sad....

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By in United States,

I'm on the west coast, so basically didn't stand a chance as I was not willing to set an alarm for 5am. I almost got one on backorfer, but alas, got the expected "error" on the last confirmation page and then it changed to "out of stock". I called Lego; they were gracious. He also informed me that this set should have a long shelf life. I think I'll take my chances and wait for a double VIP event to grab one. I'm in no hurry.

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By in United States,

I had to buy it. In 1999 there was the XWing 7191 maybe for $125 and I thought that was crazy to spend on lego. In 2007 I thought $500 was even more outrageous for 10179. Can't get those sets for anywhere near that now.

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By in Canada,

Well I got a confirmation email for my Winter Village order (which I placed later), but not for the Falcon yet. Starting to get worried.

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By in United States,

It took 2 1/2 hours but I finally was able to click through and get order with email confirmation. YAH !!!

But, checking on status back on the page.....
STATUS
Waiting for new stock

Boo!

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By in United Kingdom,

So 12 people who went to the event have put their purchases on eBay already just trying to make a quick profit. Are these people really lego or lego Star Wars fans. Have a feeling that they might not sell especially one at £3000 !!!

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By in Canada,

Took awhile and a few attempts but managed to get one. Received the order number and confirmation email within 15 minutes of submitting the order.

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By in United Kingdom,

Wow out of stock already! Does not bode well for those waiting for double points!

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By in Canada,

It was "Available" when I placed my order. Current status: "Waiting for new stock".

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By in United States,

Got my order in about 30 minutes after website went live, since it took that long for it to actually work.
Now I get an email that they cancelled my order because billing didn't verify. Same thing happened with my Snowspeeder, yet Carousel and Ninjago City and every other order for the last three years went through flawlessly.

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By in United States,

Have you ever turned off your alarm unconsciously and slept through the beginning stages of a massive battle between people and internet servers to claim what may be the greatest LEGO set to date? Well, this guy did :/ Fortunately I got one on backorder with a confirmation email, phew! Here's hoping everyone got their Falcon or at least one on backorder.

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By in United Kingdom,

Judging by the amount that have made it to ebay there must have been a lot of people unhappy with it. ;)

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By in United States,

I can't bring myself to buy it until October 10th at the earliest. Double VIP on this monster will give me nearly 1600 points/$80 worth of rewards and I can't pass that up. Sounds like it's a pain to order at the moment anyway.

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By in United Kingdom,

Just got the shipped Email, phew.

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By in United States,

i was able to order on this morning (NYC). how do i know if i'm one of the early orders or one of the backorders?

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By in United States,

I now have this "Waiting for new stock" message on my order. It never once said I was back-ordering something.

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By in United States,

I have the waiting for new stock also.

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By in United States,

"Waiting for New Stock" means backorder, "In Warehouse" means will be shipped shortly. Backorder doesn't necessarily mean 30 days, could be less, or even almost immediate depending on when your order went through.

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By in Norway,

Wow, 200 comments in just a couple of hours.. SW/MF really excites! Good luck buying and building this beast. ;)

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By in United States,

"In Warehouse" - YES!!!!

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By in United States,

Thanks MVives -
Well that sucks. When ordering mine, it never said I was placing a back order purchase. Was online since the beginning and couldn't get an order to go through for an hour and a half. This was not a fun experience at all.

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By in United States,

@axiom4t2, you could of course cancel the order if you are not getting what you expect. =) FWIW, the same thing happened to me... it was a mess overall, and in the end I am fine to wait a bit longer.

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By in United States,

Holy cow! All these people are buying an $800 LEGO set. Nuts. I hope none of us are complaining about prices, because we just showed LEGO they don't need to change a thing by purchasing this thing first day at full price. Trust me, I want one very badly, but I can't help but wonder what the poor people are doing right now.

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By in United States,

I got my order to go through the first time albeit v-e-r-y slowly. It stuck on the processing screen but my CC was charged. Finally got confirmation 4 hours later but now my status is "waiting for new stock". Oh well, it'll come eventually.

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By in Czech Republic,

to TheMikeAwakens: How do you know that Double Points reward will be applicable also on this one? From marketing point of view it absolutely doesnt make any sense.

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By in United States,

Sorry, just can't do it. I'll get the Force Awakens model for a little over a hundred bucks. I can't justify buying this.

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By in Canada,

So, how many of us had that "I've got a bad feeling about this" moment on the [email protected] website today?

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By in United States,

@jedibricks82: I think you are seeing the hardcore personal buyers here, of which there are probably not that many. Even if you add the inevitable resellers / investors to that, it is way to early to say whether overall sales will be that high, especially at this price point. Certainly a good first day (or poor server), but I don't think LEGO judges pricing on first day alone. We shall see!

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By in Japan,

Absolute shambles, completely expected.

If Lego's intention was to reduce customer frustration, reduce impact on their technology and staff they would have sold this via pre-order lottery (ala Olympics tickets).

Clearly the approach is to create hype itrespect of their loyal customers and their own systems and staff.

Given how strong their brand is (like Apple) they can get away with it.

Well in North America, Europe, Australia etc they can, in other parts of the world Lepin and the like will go from strength to strength.

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By in United States,

let the dust settle folks, my $$ says there will be plenty on the shelves or [email protected] come November / December. Same thing happened with the Disney Castle and Saturn V as of late. When the Force Friday was a few weeks back, there were 5 Saturn V's sitting on the shelves. What irks me is if you check bricklink or e-bay and people wanting double the MSRP. Well shame on you if you buy it and can't wait for one to get in stock.

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By in United States,

@crayxmp: IMO it would be strange if this one set was *not* included in double/triple VIP promotions. Has there ever been a set that was excluded from double VIP promotions?

As far as waiting... I think the challenge will be finding one to buy in the Oct 10-25 window. My guess is they will be totally out of stock (or extremely limited) during that window, much like the Saturn V. Personally, after a lot of debate, I went ahead and ordered today. The extra $40 USD that would come with double VIP just isn't worth the peace of mind of having it ordered now within the window to get the black VIP card.

If there was no black VIP card offer, I'd be happy to wait until next year for the set when it will likely be easier to find it in a double/triple VIP window.

My 2 cents. :-)

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By in United States,

Well I started trying at 7:30, ddi not go online until about 8:12, then I kept trying until 9, when I had to start my work day.
Five times I got as far as the last screen and clicked order only to be greeted with a "Server" error and my cart being cleared and being forced logged off. I was never able to complete the purchase!

Lego really needs to be able to fix their site to be able to handle traffic, even a slow checkout would have been better than all of errors I kept getting!

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By in United States,

@crayxmp There are never any exclusions for the double VIP points periods. Yes, the first few months where the product is out is the best time to get the customers who are willing to pay full price with no incentives, but it's not the first time something new and/or desirable has been subject to double points. Just this month there were double points (triple in Europe) on all the new Force Friday II Star Wars sets.

After about an hour of constantly trying to get my LEGO ID to log in this morning, I was finally able to make it to the end and get a confirmation number. Email and order showed up later in the morning. For a while the status was "in process." But around noon PST, the status of the Falcon changed to "waiting for new stock." I'm wondering if the system oversold more units than they actually had available. But there's no estimated ship date like you would see for a backorder. My credit card has been charged for the full amount however.

At checkout, the page also said I would be earning 0 VIP points, which makes absolutely no sense since I have to be logged in with my card to even buy this product. Hopefully the points show up when the item ships and I qualify for the black card.

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By in United States,

There may not be any sets excluded from double points, but I always find it ironic that the day after double points end all of the "Temporarily Out of Stock" sets are back in stock.

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By in United Kingdom,

I have just found out that the set went on sale before 7:30am in the UK which is absolutely bang out of order, I went online at 7:30 on the dot and was met with all kinds of issues and unfortunately didn't manage to secure one. I just think that if you state a time of 7:30am the least they can do is stick to it, I know it sounds like I'm whining but it really isn't fair pulling tricks like that.
When they released 10179 they operated a pre order system, so why didn't they this time? It's because they wanted to hype it to the max with a midnight launch etc, it's a shame Lego have gone down that line of cheap tricks like when a new iPhone or games console launches, all it leads to is people managing to obtain sets who aren't even remotely interested in it to try and sell on for a huge profit (look how many are on ebay right now!!!). With a pre order system, proper planning and playing fair Lego could easily avoid all these problems and avoid disappointed customers. At least if they are going to use these tactics have a website that actually works. Rant over!!!

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By in United Kingdom,

If it so any consolation @mrdoofa I was online before 7:30 and didn't manage to bag one thanks to issues with the Lego site. What's really disappointing is when you look on eBay and people are selling the signed sets with a mark up. I look at those sets as being taken away from people that really wanted one.

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By in United Kingdom,

As well as folk trying to log in to place an order there will of been a considerable number of people logging in to simply check the status of a successfully placed order. Too much traffic :-/

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By in Australia,

Honestly I am a little amazed at how quickly they sold and how many people (including sellers) wanted to buy it on the dot (black card or not). I will be certainly getting one, but am more than happy to wait - actually hoping they come to a bricks and mortar store in Aus so I can get a small discount - but I certainly get the hype !!! It is an MF after all.

However I can say in all honesty that I am ecstatic I don't work on the Lego customer service phone line ;P

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By in France,

Wow... There is an "apologies" quote on lego shop telling they'll do the best to satisfy VIP members orders as soon as possible, excusing for such a fast sold out, and conceding they have been a bit surprised by the huge success of the set and 1st day purchase amount. It's fair, even if according to me this commercial success is not surprising.

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By in Norway,

So much moaning and whining because you could not purchase this at full price before the official release date? I'm kinda shocked. If you have anticipated and waited many years for this (merely based on rumors of its release), then just wait some more months.
And scalpers: shame on you. Those who buy from scalpers: shame on you, too.
Sheesh... Patience, people! It will become available for purchase again. Really. You might even get it cheaper...

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By in Belgium,

The reason that it is sold out so quickly might be just very simple. Lego produces a huge amount of different sets and they all need shelf space to be in stock.
So, maybe they can only store 5000. Then they create a big hype to sell them as soon as possible. And once they are gone they can start a second run of another 5000 copies. And this keeps going on until orders run dry or that they need the space for another new set.

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By in United States,

Is Lego even going to come out with that many more of these sets? Wouldn't they release the same amount as the $500 millenium falcon 10 years ago? The whole point of this set is that it's limited, once it's gone, it's really gone. i still want a sandcrawler :P

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By in United States,

@asianjabba Nope. That's not really how LEGO operates, at least with most sets (and that does include UCS sets). Their goal is to sell as many sets to as many people as they can. The average lifespan of their sets is about two years, and recently I feel like it's been a bit longer for some UCS sets. They make however many they need to satisfy demand, and for well-received sets like this supply will be constrained at the beginning, but will eventually level off. In fact, the 10179 was discounted at the end of its life to move remaining stock. I imagine at the very least LEGO will produce the 75192 for a year, and will more likely keep it around for longer than two years.

The Sandcrawler for instance was discounted along with the Ewok Village when they were retired last year.

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By in United States,

Well i'm glad that's how it works - i hope everybody is able to get their hands on this set - it really is truly a remarkable thing. Building it on the hand...phew!

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By in United States,

Anyone that has theirs shipped. What time did your order go through or order number. Want to compare where I am on order number.

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By in United States,

My receipt was at 8:54 eastern and I'm on waiting for new stock.

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By in Canada,

I .pdf'd my receipt / order confirmation at 6:12:01 MST or 61 seconds after it became available on-line in western Canada. Nothing on my receipt indicates it was backordered or out of stock; however, my order is "waiting for new stock."

I'd like to know if anyone had placed an order after 8:12:01 and has received notice of shipment?

Was the MF sold out in under 61 seconds? Just curious.

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By in Czech Republic,

anybody took a look lately at ebay? No wonder there as such a commotion of ppl on Leicester square.. truly REAL FANS - next day putting a signed box including a black VIP on ebay for the highest bidder.. I wonder how many of those ppl truly bough that to build it.

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By in France,

My order went through at 8.08, and I just received shipping confirmation.

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By in United States,

Does anyone know if waiting on new stock is ahead of back order.

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By in Czech Republic,

to vaille3 : I certainly hope that LEGO respects the rule "first come first serve" and therefore the backorders would be shipped before any later order would be placed. It just makes sense and seems fair to all.

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By in United States,

@vaille3 The [email protected] FAQ defines "waiting for new stock" as: "All the items in your order are currently backordered" and "backordered" as "Some of the items in your order are backordered." Which makes no sense since the Millennium Falcon is the only thing in my order that is not available (the other two being the giveaways). So based on their definition, it should have a status of backordered.

Taking that into account, I'm just going to assume they mean the same thing, as I have not yet heard of anyone who has an order status of "backordered" for the 75192. But if anyone does, I would certainly like to know, and if so, do they have an estimated ship date.

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