404 for me

The house on backorder already. That didn't take long.

order for lego house placed before backorder's
yippey.

WatfordScottyM

I agree, i've just purchased one for myself, hopefully it arrives as i too have been after this set for ages but wasn't really willing to pay £120 or so for it

So was it not reported that LEGO House would be available world wide?

This is super disappointing that LEGO has made this available is such fashion. Either keep in exclusive to sales locally in Denmark or make it available world wide.

What a strange outcome; if the reason the sets can't be sold in certain countries is the packaging, why are they available in the UK & Ireland but not other EU countries?

Even though I have access to all the items (should I want them, which I don't, which feels like a bit of a waste), it still seems quite the debacle, especially so soon after "the greatest event in the galaxy".

Ordered the house and the promo after seeing the article first. Wasn't too impressed with the last polybag I had, hope this one is better. Glad to get the house at last though, albeit on back order, shipped 16th June.

I too ordered before seeing the promo code deal!

What’s happened here is scalpers have most likely bought them out, and the website
won’t work in Australia either

Can anyone from UK please tell me from which warehouse LEGO shop items are shipped to them?
Cause if it was Belgium warehouse like it is for orders places in Germany then I don't understand the limitation for UK only for the Tree of Creativity and Dinosaur sets.

Same here ordered before seeing code and used paypal to so will be charged right away silly me!
Is it likely it can be added the promo code as lego seem more busy than usual!

Some countries by law have the requiremen of having the number of Part's Printed on the Box.
also you note that lego have 2 Prints of there building instructions.

lego do not like to Print the number of part in a set on a Box and when they can get away with it, lego will not do so. in oher word any countries that dont require by law printing of the part count. lego will not print it.

as the Lego House is in Denmark, and Denmark is one of the countries who dont require lego to print a lot more stuff on there box's
this is way there limmted this way.

@lee1980 @SuperMatt
know about the code for 2 day. so i got to use it :)

Wonder what it is, well I emailed lego CS to see if can add worth a try seeing as its on back order.

@R0Sch
You are right. But you are wasting time because there are trolls, regular fans and LEGO employees commenting here. It is easy to see them finding excuses, and easier to distinguish everybody by looking at their set collection. A lot of employees exclusive sets, a lot of imaginary excuses posted.

@lee1980 can you let me know how you get on? If you have any luck I'll contact them.

Now I REALLY want to know the difference between boxes & instructions in the UK, Ireland, & Denmark Vs the rest of Europe.

Does anyone have recent identical sets bought in different regions of Europe?

Also, if everything ships from Belgium for a lot of northern Europe, and they have to segregate stock by region, that warehouse must be a logistical masterpiece.

@ROSch said:
"I think this is a false excuse from TLG. Which labeling is not compliant for the Dino set so that it cannot be sold in Germany? It has the CE mark, the green recycling logo and the "0-3 years warning" which is required by law. Also the FSC conformity label and a product barcode. We also don't require part nr. count on the box. So what is missing I wonder?"

Maybe it needs stuff in certain other languages?

For those unhappy that this isn't available in their country... that option was (legally) never going to be a possibility. So Lego could make this available to some people or they could make it available to no-one. There is no difference for the people that still can't get them. Although it's very likely that secondary market prices will fall now, so those who desperately want one will be able to do so at a much lower price than before.

Sold out in Norway, at least temporarily...

@amexandy said:
" @lee1980 can you let me know how you get on? If you have any luck I'll contact them."

Will do, but this is second email I have sent them and not had anything back from query on another order yet!

@Brainslugged said:
" @ROSch said:
"I think this is a false excuse from TLG. Which labeling is not compliant for the Dino set so that it cannot be sold in Germany? It has the CE mark, the green recycling logo and the "0-3 years warning" which is required by law. Also the FSC conformity label and a product barcode. We also don't require part nr. count on the box. So what is missing I wonder?"

Maybe it needs stuff in certain other languages?

For those unhappy that this isn't available in their country... that option was (legally) never going to be a possibility. So Lego could make this available to some people or they could make it available to no-one. There is no difference for the people that still can't get them. Although it's very likely that secondary market prices will fall now, so those who desperately want one will be able to do so at a much lower price than before.
"

Thanks. The language must be the reason then. I have the Dino Set in front of me and the chocking hazard text is written only in English and Danish. Mistery solved I guess.
But a simple sticker with the missing languages could be applied like it is done for other imported wares. Or must the instruction books have to be in all languages as well?

A pity, cause I am missing the Tree of Creativity and am not prepared to pay over 130€ on the secondary market for such a small set.

Well, its all rather heated. I was going to moan that I too missed the free gift as for some reason you can get a free gift if you knew it existed, rather than the normal "automatically added" but I suppose I am lucky to live in the UK and have the opportunity to buy these sets. What I'm now wondering is if Lego Legally can't sell an item outside of Denmark, Ireland and UK because of labelling what is the situation if someone sells one 2nd hand, maybe even a shop selling rare Lego items, or an ebay site. Is it only the OEM that cant sell it ? Could they legally give it away ? Its a minefield.

sold out in Belgium as well... :(

The lego house is now sold out in the UK. You can still get the tree and the dinos.

I am not an expert but, from a previous job, I know that boxes and instructions needs to be in the local language.
There are companies out there who do nothing but buying stuff from China, have the boxes and instructions translated in all the EU languages by other companies, and just sell.
EDIT: just noticed I was lucky to catch it in time...

Oh come on, why leave NA out?

@leeshoe Good point. We are all guessing but Choking Hazards not printed in a local language does make sense in most of Europe..... until you ask why USA, Canada, Australia etc can't get them. Maybe those countries have a different label issue.

My guess for the promo is the polybag of six red 2x4 bricks Lego House visitors receive at the exit.

It is always interesting though, that those that say “oh just visit the Lego House and get all 3! Stop your whinging!” are those that live in Europe or the UK, just a stones throw away.

A bit harder for those of us in the US and Australia, NZ and Asia, I imagine...

I'm not sure anyone said stop your whinging. Simply that you couldn't get them before and you still can't, so nothing has changed.

I'm in the UK but also can't just pop over to Denmark when I feel like it.

I ordered the tree and now cant wait for it to arrive. So i can see what the mystery polybag is

Since the dinosaurs and tree are still available in the UK: is anyone overthere willing to buy one of both and ship them to the Netherlands? I'll gladly pay retail price and shipping (for credibility/trustworthiness: my Bricklink username is identical to my Brickset account). And I promise I will not resell them: I'll be building them myself. I just absolutely adore the Dinosaurs and the Tree. Thanks in advance!

My order went through just before they went out of stock! That was close :-)

@DisCode347 said:
" @JPKuiper said:
"Since the dinosaurs and tree are still available in the UK: is anyone overthere willing to buy one of both and ship them to the Netherlands? I'll gladly pay retail price and shipping (for credibility/trustworthiness: my Bricklink username is identical to my Brickset account). And I promise I will not resell them: I'll be building them myself. I just absolutely adore the Dinosaurs and the Tree. Thanks in advance!"

Has anyone got back to you on it? "

Not yet (and it's been almost 15 minutes already :)). username + @gmail.com is my emailadress if you're willing to help me out!

@huw I used gbpp last week and got 40398 which is a rabbit

Never going to be able to get this. Why don’t they make it available in North America?

@JPKuiper said:
" @DisCode347 said:
" @JPKuiper said:
"Since the dinosaurs and tree are still available in the UK: is anyone overthere willing to buy one of both and ship them to the Netherlands? I'll gladly pay retail price and shipping (for credibility/trustworthiness: my Bricklink username is identical to my Brickset account). And I promise I will not resell them: I'll be building them myself. I just absolutely adore the Dinosaurs and the Tree. Thanks in advance!"

Has anyone got back to you on it? "

Not yet (and it's been almost 15 minutes already :)). username + @gmail.com is my emailadress if you're willing to help me out!"

Glad I could help you out!

I’ve been checking every day for the house. Placed an order of other stuff yesterday and Sod’s law, the house is being sold today! I missed the house as I only just saw the article but got a tree and free polybag.

man i was really psyched to order the house. now the announcement notice is still on the "shop at home" site but no set listing anywhere.

@herbie75 do you mean the Tree of Creativity? that doesn't appear on the site either (and didn't think that was going to be in the US anyway)

oh well i've spent enough money during this isolation time, my bank account sighs with relief

@Shropshire said:
TLG have stated that the packaging and instructions for Lego House set meets the compliance standards to be sold pan-EU whereas the Dinosaurs and Tree only meet compliance standards for UK, Eire and Denmark (why that's different rules versus EU - no idea).

My best guess would be that essential warnings or product information are only written in English, perhaps?

@fuddruckus I don't expect it to be 6 red bricks as mine are numbered 624210. I too missed the code when ordering, panicked, thought about cancelling and reordering with the promo code, found I couldn't cancel myself and instead gave TLG a bell. They couldn't add the promo code, but because Brickset had provided the set number (thank you Brickset!) simply added that instead. TLG gets a lot of bad press at times, and their e-commerce operation sucks, but they do have some lovely people working for them.

The original announcement here was that the House would be global. Still waiting for that correction / acknowledgement.

FURTHER, in the database entry for the House on this website, is a picture of a North American box (with part count( and a “V39” edition of the instructions.

So, LEGO anticipated - at some point - selling the House in North America. And, announced here on this website it would be available globally.

And, now it’s not. Odd.

So much for that promise a couple weeks ago. Thanks for nothing.

But the Boba Fett mask just got delivered, so day is a net positive.

@Fulcrmbop i know the feeling my UCS A-Wing and Tantive IV just truned up :)

It makes sense if it's due to packaging. In Canada at least, you need both English and French, equally visible, to be able to sell it throughout all of Canada. If it didn't have that, it couldn't be sold in some provinces, and that would create the type of uproar most big companies like Lego would not dare get into. So they get those nice triple language packaging done (with Spanish) and can sell the same product throughout all of North America, if i'm not mistaken.

@CapnRex101 said:
"With regard to the earlier article which stated that 21037-1 LEGO House would be available worldwide, that based upon was the information initially provided to Fan Media. It was only afterwards that LEGO reneged on this suggestion and confirmed that the set would only be available within Europe."

Thank you for the explanation and acknowledgment, Capn Rex! I suspected it was LEGO-corporate dropping the ball; again, I find it very odd that they created a NA-box and NA-instructions and now are hiding behind the "we don't have legal boxes or instructions to sell this globally". Yeah, you do.

Much appreciated by you, though, Capn Rex. Thx.

At least let us know what GBPP gets you.

@Phoenixio said:
"It makes sense if it's due to packaging. In Canada at least, you need both English and French, equally visible, to be able to sell it throughout all of Canada. If it didn't have that, it couldn't be sold in some provinces, and that would create the type of uproar most big companies like Lego would not dare get into. So they get those nice triple language packaging done (with Spanish) and can sell the same product throughout all of North America, if i'm not mistaken."

And Danish... for Greenland, near of Nunavut & Labrador ?
(Greenland is a part of Danish Crown but not a part of European Union)

@TypoCorrecto said:
"People need to stop defending TLG here. They could have produced and slapped a sticker on the boxes with the required, regional information and sold it worldwide...

This is very disappointing."

It didn't even last the morning selling just to Europe, without getting into the complications of shipping an allocation out to different warehouses, or charging more for delivery.

Very disappointing they once again ignore their own "no more regional exclusives" claims.

Various products I buy locally are made for other markets and have stickers with the appropriate disclaimers and translations. A global company like lego that already sells to these markets, should be able to figure this out.

I get why they can't ship worldwide, but I thought the press release said the House would be available worldwide. That's disappointing.

The LEGO House would be a fine addition to my collection. If only I had gotten on to purchase it soon enough…

Interestingly polybag 5006160 is also referenced in this article from Christmas 2019: http://bricksfanz.com/get-a-mystery-free-lego-gift-with-paypal/ - although in that case it says in a comment it turns out to be a Lego Movie 2 polybag, 30460. So maybe that number is not a specific polybag, but simply a code for a random or seasonal polybag.

Sold out already. Complete BS.

That excuse is so lame! I've built the Lego House set and noticed no difference from any other Architecture set, the packing and instructions looked the same. The only thing was there was not a bunch of information about the Lego House in the booklet like usual Architecture sets. More likely they saw how hard it would be shipping internationally. Still waiting for last months Blocks magazine to arrive here, usually it takes about two weeks, it's been four and that's just a magazine, imagine how long getting an actual parcel from Europe to Australia takes, that's even if that option is available, we can only send parcels via sea mail from Australia at the moment, only letters are allowed to go air mail.

As another Australian pointed out, getting to visit the Lego House in person to buy these sets is all well and good for Lego to say, but the cost and time it takes to get to Europe from south east Australia is a lot and not something I'm likely to be able to do, unless they make their sets a lot cheaper lol!!

So Lego, that's the bottom line, reduce you're Lego set costs and I'll come visit your place! :P

This likely won't be seen but just a heads up if you want to include hit the code "IEPP" (not case sensitive) gets you the same polybag for Irish buyers

What is the point anyway? It seems that LEGO new shipping partners keep messing up my orders as they seem to not recognize the PR mailing addresses.

I'm in the US so I can't buy any of these, but hopefully this'll make them more available on the secondhand market in the future so I could try and order them there.

@chrisalddin said:
"Some countries by law have the requiremen of having the number of Part's Printed on the Box.
also you note that lego have 2 Prints of there building instructions.

lego do not like to Print the number of part in a set on a Box and when they can get away with it, lego will not do so. in oher word any countries that dont require by law printing of the part count. lego will not print it.

as the Lego House is in Denmark, and Denmark is one of the countries who dont require lego to print a lot more stuff on there box's
this is way there limmted this way."

Thanks for this. Hadn’t realized that even piece count was country compliance specific.

So presumably a company is legally required to print certain information in certain languages on boxes or instructions sold in certain countries to keep customers informed and safe? But if those same customers are visitors to those the countries, they can buy the same item with the same print they can't read. How about they just dump all of the pieces in a "Bricks & Pieces" envelope and mail it to markets worldwide at a price conveniently discounted to match retail price? Would that be legal? These policies don't keep anyone safe; they just keep they lawyers and politicians employed.

After several comments I have been able to observe, and I suppose that many also, there is general discontent, especially from the American public, although it is true that complaints from other countries such as Australia have been read. But in general there is great dissatisfaction and frustration on the part of the American market, it seems that there is no understanding or an attempt to find logical arguments, there are also the comments for and against TLG.
In my comment what I want to highlight is a curious topic about regionalism and exclusivity. Many ask that there be no regional sets and that there be a worldwide sale, (some promotions may have a regional cultural character that is not understood globally, but in general it is not usual). LEGO has become a cult commodity for many and is noticeable when access difficulties arise in a globally connected world. Curiously, all this discomfort that Americans seem to have now has been suffered by many other countries for years, I can only speak for my country since it is the only one I know first-hand. Here in Spain we are a forgotten country, we represent only 1% of world sales, and many times we have not only not had access to exclusive sets, but to normal sets that have not even been announced here. With the arrival of the internet it has been easier to check this imbalance between areas.
What many Americans are asking for today is what has been asked for years by many minority countries, I think we all like LEGO equally, I do not think that there are some better aFol than others and we should all be a united community. I would not like that these claims that during the last days are emerging came only out of selfishness, since in the US there have been many more opportunities to get exclusive LEGO on a regular basis. I believe that the community must work together for a global benefit.
TLG may have to deal with regulations incomprehensible to us, many legal aspects may not be affected by our wishes, but there is one thing clear, the community of fans must be united and understand the problems of others. That this serves to support not only the North American countries to obtain a set, that this serves so that we can all have the same opportunities to access our hobby. We already did that when the Chinese New Year sets were sold globally. Let's get it back.
Hopefully the Ambassador system and large Afol websites like this one can meet and study existing cases of inequalities in the distribution of sets or in the promotion of offers. If we become a global network, we will be stronger and get more.

Aaaand it's already "Temporarily out of stock".

I hope LEGO was smart enough to at least limit this to 1 set per customer, per address. But I have a feeling they weren't...

Having been to the LEGO House and owning all three of these, I feel so much less special now.

Please stop "running" for the deceiving schemes of a few people here, probably employees.

What is your defense for so many mistakes in a simple action of making pass your Nr 1 identity product from your company to clients homes?

What problem can you have with box writing, language, number of parts????

Is LEGO a garage company inventing a product today?

1. You are a a beginner in toys sales if you think 20 minutes of sales in some countries will satisfy your worldwide clients.
2. You don't start a sales/marketing action if you don't have the product available for all your major markets respecting all law requirements.
3. You don't start this because you must know by now in the 70 years of activity and lately in focus groups, or comments in AFOLs sites that your CLIENTS will be disappointed if such a rare and iconic product for your religion/passion will not be available worldwide.
4. You don't announce the sets are available and later that day you say "early May".
5. You don't announce available NA and later just Europe.
6. You don't announce available in "all European countries", but Romania, a member in European Union is not in Europe for LEGO.

If stores are closed worldwide and distributors and logistic is down, probably you have time and energy to produce a suitable box for your temple-like set.

If you can't do the above 1-6, you better stay in a corner in your LEGO HOUSE blaming the Covid and not get your clients angry.

"Only the best is good enough" but for 20 minutes in a few European countries.

@djcbs
yes it was 1 of each set/customer and I have it in my basket but "I didn't have" the country.

So all Pick-a-Brick of the world are illegal. No Compliant and No Warnings !!
Oh !!! Our kids are in Danger !!!

PS. Young kids over 3 years can really reads these small warnings?!!

Sorry, TLG, but that is the worst answer ever. Admit that you screwed up in your media release and apologize for it taking TWO WEEKS to correct. It's amazing that after so many years in business and for the size company you are, you still manage to create these PR nightmares.

Thanks for getting my hopes up (there's no way I'll pay the ransom that some are/will be asking on eBay and I won't be getting to see the house anytime soon, if ever).

Disagree on the entitlement. When you're explicitly told something was going to be made available to you then told later it's not, that's falling in the area of false advertising. TLG knew all along where they could and could not sell the sets. No reason it took this long to correct the "mistake."

Really hoping that the mystery polybag is "624210 LEGO House 6 Bricks". Would hopefully make sense as the promo code was activated when they released the LEGO house sets online.

Finally plumped for dinosaurs who arrived accompanied by 853958...

Somewhat of an anti-climax.

Gift horse, mouth, etc. but it's not the most exciting "mystery", especially after the "greatest" event in the galaxy.

Looks like the poly bag is random as I received 30528, a Lego Movie 2 MetalBeard polybag

I also received 30528, a Lego Movie 2 MetalBeard polybag today

Dinosaurs arrived yesterday, didn't know about the code for the poly bag when ordering

@Marc100 said:
"I also received 30528, a Lego Movie 2 MetalBeard polybag today"

Same for me.

Also got Chicken Skater Pod with Dinosaurs and Tree.
Looks like they're having a bit of a clear out!

@amexandy said:
" @lee1980 can you let me know how you get on? If you have any luck I'll contact them."

Got a reply yesterday said was able to add 'free mystery poly bag' whether its same one or not as noted above I don't know as numbers differ for things. Said were like 10 days behind on emails!