Ulysses space probe VIP reward revealed
Posted by Huw,
10283 Space Shuttle Discovery is launched tomorrow at LEGO.com and if you're a VIP and quick enough, you'll also be able to acquire this Ulysses space probe from the VIP reward centre for 1800 points.
The Ulysses probe was launched from Discovery in October 1990. Its mission was to study the sun, completing its last scan of the star in 2008.
Update: there's some debate as to whether this will actually be available tomorrow or not. Some people received an email newsletter with mention of it, but it was missing from it for many. I guess we will find out in due course.
Update 2: Due to 'unforeseen circumstances', the promotion has been delayed.
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Any details on the process involved in getting this? Do we order the set 1st then add this in or is it the other way around?
No way to get this aside from VIP points? I've got less than 1800 so am probably out of luck.
I phoned the customer service before I got the email. I have been told "The Ulysses Space Probe reward was supposed to launch on the 1st of April but due to unexpected circumstances we had to delay the launch."
@Poppy2612 looks like it's a reward for VIP points, meaning that it can be redeemed from the VIP rewards center the same way that you would select a discount before checking out.
Edit: To clarify, you would select this first and then complete your order.
@spig0909 said:
"I phoned the customer service before I got the email. I have been told "The Ulysses Space Probe reward was supposed to launch on the 1st of April but due to unexpected circumstances we had to delay the launch.""
So does that mean the VIP reward WON'T be available tomorrow?
So i can get this promo without buying Space Shuttle Discovery :D nice nice
@gold682 said:
" @spig0909 said:
"I phoned the customer service before I got the email. I have been told "The Ulysses Space Probe reward was supposed to launch on the 1st of April but due to unexpected circumstances we had to delay the launch.""
So does that mean the VIP reward WON'T be available tomorrow?"
Seems like yes...:(
He told me the space coin will be there as scheduled.
Why not just have it as a gift with purchase
This will definitely make my space shuttle purchase much more worth it and enticing! Definitely wish it was a gift-with-purchase instead though.
@cofaigh
That's quite unfortunate:(
This would have been very special if all those yellow/gold parts were actually drum lacquered like all the silver parts in the shuttle.
I recently registered with the VIP programme and have more than 1800 points, and as I understand it I need to make an order for something else to redeem a reward like this, right? (And of course pay postage if the order doesn't qualify for free postage.)
Two questions that I can't find the answers to on Lego.com:
1) Can VIP rewards be redeemed in Lego stores? (To avoid paying postage and waiting for the package to arrive.)
2) If Yes - do I still have to buy something else?
New email arrived without reference to the probe. Wonder what the delay is.
@cofaigh said:
"No way to get this aside from VIP points? I've got less than 1800 so am probably out of luck."
The same here, missing 300 points :/
@MrClassic said:
"Two questions that I can't find the answers to on Lego.com:
1) Can VIP rewards be redeemed in Lego stores? (To avoid paying postage and waiting for the package to arrive.)
2) If Yes - do I still have to buy something else?"
VIP rewards are online only. When you spend your VIP points to redeem a reward, you receive a promo code that is valid for 60 days. Then when you place an order at the Lego online shop (can be for anything, even a single minifigure), you apply the promo code in the shopping cart to actually receive the item. Note that only one physical reward can be redeemed per order.
Mark my words: when the probe will be available, the Shuttle cannot be ordered because it is out of stock.
I called my store and they don’t have the probe. And you dan only get the probe if you make an order. And if you just order a keychain along with it you get to pay shipping costs.
So, one way or another Lego appeals to a FOMO.
@NathanR2015: Thanks! Good to know that only one physical reward can be redeemed per order, didn't see anything about that on Lego.com either.
@Locky30 said:
"New email arrived without reference to the probe. Wonder what the delay is."
By any chance was one from LEGOShop.com and the other from LEGO VIP Program ? I received them in that order with only the VIP one mentioning the reward.
@audaver said:
" @Locky30 said:
"New email arrived without reference to the probe. Wonder what the delay is."
By any chance was one from LEGOShop.com and the other from LEGO VIP Program ? I received them in that order with only the VIP one mentioning the reward."
Both were from Lego VIP program for me. 3 hour gap between them.
@spig0909 said:
"I phoned the customer service before I got the email. I have been told "The Ulysses Space Probe reward was supposed to launch on the 1st of April but due to unexpected circumstances we had to delay the launch.""
Did they say anything about the reason?
Weather, range violations or standing down due to some sensors not working? ??
@marook said:
" @spig0909 said:
"I phoned the customer service before I got the email. I have been told "The Ulysses Space Probe reward was supposed to launch on the 1st of April but due to unexpected circumstances we had to delay the launch.""
Did they say anything about the reason?
Weather, range violations or standing down due to some sensors not working? ?? "
unexpected circumstances is what they got on their screen. No further infos.
@Locky30 said:
" @audaver said:
" @Locky30 said:
"New email arrived without reference to the probe. Wonder what the delay is."
By any chance was one from LEGOShop.com and the other from LEGO VIP Program ? I received them in that order with only the VIP one mentioning the reward."
Both were from Lego VIP program for me. 3 hour gap between them."
I had two emails, one from LEGOShop.com and the other from LEGO VIP Program. Only the VIP one mentioned the probe. Not had anything else since.
So this is officially cancelled for tonights launch then ?
@Stuart9212 said:
"So this is officially cancelled for tonights launch then ?"
Hope Not. But sounds like yes.
@huw can double check via LAN.
@spig0909 said:
" @Stuart9212 said:
"So this is officially cancelled for tonights launch then ?"
Hope Not. But sounds like yes.
@huw can double check via LAN."
What could have been the cause of this? It seems that its very late to be doing something like this, as the discovery set is launching tonight, it seems very odd to release the shuttle with out the probe in the vip reward center, very out of sync by legos standard
Failure to Launch seems like my life
@cofaigh said:
"No way to get this aside from VIP points? I've got less than 1800 so am probably out of luck."
be easy to bricklink it!
I personally wouldn't take any notice of customer service. I've never found they have a clue what they're talking about if you're requesting information. (Fine for dishing out compensation VIP points for mess ups though!)
I received an email from LEGO VIP Program mentioning the Probe, and one from LEGOShop.com not mentioning it, which is exactly what I would have expected as it's only relevant to VIP members.
@sjr60 said:
"I personally wouldn't take any notice of customer service. I've never found they have a clue what they're talking about if you're requesting information.
I received an email from LEGO VIP Program mentioning the Probe, and one from LEGOShop.com not mentioning it, which is exactly what I would have expected."
So do you think it will be live tonight ?
Disappointed this isn't a GWP, would have made the shuttle an instant buy for me. It's also disappointing it'll only be available with VIP points - I sure hope that isn't the future direction Lego is taking.
I'll still try to get it, but with the mess it sounds like it will be, I'll probably miss out on it.
@audaver said:
" @Locky30 said:
"New email arrived without reference to the probe. Wonder what the delay is."
By any chance was one from LEGOShop.com and the other from LEGO VIP Program ? I received them in that order with only the VIP one mentioning the reward."
Mine came about 20 minutes apart EXACTLY as you describe!
@Stuart9212 said:
" @sjr60 said:
"I personally wouldn't take any notice of customer service. I've never found they have a clue what they're talking about if you're requesting information.
I received an email from LEGO VIP Program mentioning the Probe, and one from LEGOShop.com not mentioning it, which is exactly what I would have expected."
So do you think it will be live tonight ?"
Who can tell? I just wouldn't take anything customer service says as gospel! Personally, I've seen no suggestion that it won't.
@sjr60 said:
" @Stuart9212 said:
" @sjr60 said:
"I personally wouldn't take any notice of customer service. I've never found they have a clue what they're talking about if you're requesting information.
I received an email from LEGO VIP Program mentioning the Probe, and one from LEGOShop.com not mentioning it, which is exactly what I would have expected."
So do you think it will be live tonight ?"
Who can tell? I just wouldn't take anything customer service says as gospel! Personally, I've seen no suggestion that it won't."
I do know your what saying, id received both emails saying one with it this morning and then a new email the exact same with it being removed
I contacted lego and they commented with
We aren't able to launch the Ulysses Space Probe as planned at the moment and we don't have any more information as to when it will be launched.
We do hope that it will be available soon. As soon as any more information is available about us launching this set we will make sure that we let all our fans know. ??
To get or not to get, that is the question.
Click "View with images" on the original email. They removed the probe info on the web page.
@spig0909 said:
"Click "View with images" on the original email. They removed the probe info on the web page. "
But which 'original email'. It should be on the one from 'LEGO VIP Program', but not on the one from 'LEGOShop.com'
@merman said:
"Mark my words: when the probe will be available, the Shuttle cannot be ordered because it is out of stock.
I called my store and they don’t have the probe. And you dan only get the probe if you make an order. And if you just order a keychain along with it you get to pay shipping costs.
So, one way or another Lego appeals to a FOMO. "
I think that Lego now has FOMO as a deliberate and regular marketing strategy. It seems like pretty much every major set release has a corresponding GWP available only for a very short time.
Stuck on a container ship perhaps?
@sjr60 said:
" @spig0909 said:
"Click "View with images" on the original email. They removed the probe info on the web page. "
But which 'original email'. It should be on the one from 'LEGO VIP Program', but not on the one from 'LEGOShop.com'"
original email = LEGO VIP Program
The shuttle is available now but no VIP reward yet.
@paul11283652 said:
"The shuttle is available now but no VIP reward yet."
Keep us updated if it appears please
hope i can snag one. i have the points, and have no plans to get the shuttle, nice as it is (no funds, and no place to put it). bet it disappears as fast as a Nebulon-B . . . .
Just spoke to customer service in The Netherlands. They have only 300 probes in stock for the whole of Europe. So they decided to postpone until they have a lot more in stock. VIP members will get an email once the probe is available.
Are new items usually available at midnight?
@PaulRdam said:
"Just spoke to customer service in The Netherlands. They have only 300 probes in stock for the whole of Europe. So they decided to postpone until they have a lot more in stock. VIP members will get an email once the probe is available. "
Thats crazy that they only had 300 in stock, its not like they knew the release date of the discovery set unbelievable
@chris38911 said:
"I think that Lego now has FOMO as a deliberate and regular marketing strategy. It seems like pretty much every major set release has a corresponding GWP available only for a very short time."
^^Yup.
Kinda lame - especially for a boring space vehicle that I can build from spare parts while blindfolded. The Nebulon-B and Bespin Duel were 'exclusives' that I really wanted, but I still hit the snooze button, slept in, and let someone else do the work. Then I purchased them from a Bricklink store at my leisure - granted, for a higher price - but I regard it as payment for someone else staying up all night furiously refreshing a LEGO web page. That can't be good for mental health.
I don't currently have 1800 VIP points, but I'm happy for them to hold back the release of the probe reward. I'll be buying the Space Shuttle tonight and hopefully I'll have the 1360 extra points needed in time for the release of the probe reward. I'm just hoping I don't have to buy a second Space Shuttle to make the reward purchase valid, and instead I can just buy something smaller. That said, I don't think I'm going to be too upset if I miss this set - cool to go with the Discovery, but the shuttle and Hubble are already awesome enough without the probe.
The have added a short text on the Lego website for 10283: "Coming Soon 1:00AM CET 01.04.2021". Seems like they try to make clear at what time it is launching exactly. That's a good idea.
However: bear in mind that most of Europe is currently on daylight savings time. So 1.00AM CET means midnight in most of continental Europe and 23.00 in the UK.
EDIT: I got confused (in my defence: DST only started last week here). Thanks audaver for the correction: 1 AM CET is currently 1AM in UK, 2AM in most of mainland Europe.
So, is the probe delay only in Europe or worldwide? I’m assuming we don’t know yet.
@Kynareth said:
"Stuck on a container ship perhaps?"
Yes! I'm blaming the Ever Given
@JPKuiper said:
"However: bear in mind that most of Europe is currently on daylight savings time. So 1.00AM CET means midnight in most of continental Europe and 23.00 in the UK."
The UK is now on BST which is the same as CET. If the note is correct and valid for the UK then I think it means it shouldn't be available until 1am for us.
Wouldn't 1am CET be 2am CEST?
I'm fairly sure they mean 1am CEST so midnight in the UK.
@spig0909 said:
"I phoned the customer service before I got the email. I have been told "The Ulysses Space Probe reward was supposed to launch on the 1st of April but due to unexpected circumstances we had to delay the launch.""
Failure to launch!
@Huw said:
"I'm fairly sure they mean 1am CEST so midnight in the UK."
Haha, confusion all over the place :)
@Stuart9212 said:
"Thats crazy that they only had 300 in stock, its not like they knew the release date of the discovery set unbelievable "
As much as it's easy to blame Lego, the fact this follows on from the Porsche 911 owners' pack not being available makes me wonder whether it's not tied to the larger issues around shipping and manufacturing that are affecting all sorts of products worldwide. Perhaps many more of the sets are ready and in boxes, but stuck in transit.
At least making it a VIP reward rather than a gift with purchase makes it possible to buy the Shuttle at launch and claim a Ulysses set later.
But am i the only one who think it is not worth 1800 points.
@rahservizi said:
"But am i the only one who think it is not worth 1800 points."
Value is relative. Based on US point values 1800 pts is "worth" $13.85. Would I pay just under $14 for this set as a stand-alone? Yes, I would while others may disagree.
Its now being said that it is being held back so they can produce more.
April Fools perhaps?
@Stuart9212 said:
" @spig0909 said:
" @Stuart9212 said:
"So this is officially cancelled for tonights launch then ?"
Hope Not. But sounds like yes.
@huw can double check via LAN."
What could have been the cause of this? It seems that its very late to be doing something like this, as the discovery set is launching tonight, it seems very odd to release the shuttle with out the probe in the vip reward center, very out of sync by legos standard "
Probably due to the massive blockage that has been in the Suez Canal this week!
Technically (space nerd speaking), the model consists of the ESA-NASA Ulysses solar probe (the yellow box with grey dish and black-gear RTG) mounted atop the rocket-stack used for heliocentric orbit injection, namely, the Boeing IUS (Inertial Upper Stage) (the 8-wide cylinder) and the McDonnell Douglas PAM-S (Payload Assist Module-Special) (the 4-wide cylinder). The titular probe has less detail than the 21101 "Hayabusa" (Ideas, 2012) or the 21104 "NASA Mars Science Laboratory Curiosity Rover" (2014) but it's clearly designed to be in-scale and display-compatible with the 10283 "Space Shuttle."
@Stuart9212 said:
" @PaulRdam said:
"Just spoke to customer service in The Netherlands. They have only 300 probes in stock for the whole of Europe. So they decided to postpone until they have a lot more in stock. VIP members will get an email once the probe is available. "
Thats crazy that they only had 300 in stock, its not like they knew the release date of the discovery set unbelievable "
Well all of North America didn't get the Porsche GWP so it's not surprising.
To me this satellite seems better than the one included is the shuttle as it looks like it is built in the same fashion as the Saturn V (for the large circular bit). It is however a terrible annoyance that this company cannot get their act together properly when it comes to releases. I understand covid and Ever Given but usually, when you do a launch, you don't do JIT(just-in-time), and especially not nowadays given the worldwide situation, you get your stuff months in advance - I guess not for Lego...
I will consume everything "proper" space (i.e. real or classic) that Lego throws at us. So 'Ill get the shuttle, the space coin and that satellite whenever it becomes available - with the unfortunate problem of having to buy another set to complete the order - clever
marketing strategy if not borderline deceiving.
(I might also order some loose parts to change those ugly black hinges at the bottom of the bay doors)
@MrClassic said:
"I recently registered with the VIP programme and have more than 1800 points, and as I understand it I need to make an order for something else to redeem a reward like this, right? (And of course pay postage if the order doesn't qualify for free postage.)
Two questions that I can't find the answers to on Lego.com:
1) Can VIP rewards be redeemed in Lego stores? (To avoid paying postage and waiting for the package to arrive.)
2) If Yes - do I still have to buy something else?"
In general, VIP points can be used in LEGO Stores but not redeemed at the register. You need to redeem the points you would like to use in the VIP rewards center so they will then be available to use when you checkout.
For this promotion, on the other hand, everything must be done through the LEGO website as the Ulysses Space probe will not be available in LEGO stores.
Hope this isn't like the Porsche GWP that was cancelled out of nowhere. What's with LEGO's "free" set rollouts lately? I know this isn't a GWP but we're all thinking it should have been...
Delayed? Seriously? THIS last minute?
@PaulRdam said:
"Just spoke to customer service in The Netherlands. They have only 300 probes in stock for the whole of Europe. So they decided to postpone until they have a lot more in stock. VIP members will get an email once the probe is available. "
(sigh) Every time I receive an email from The LEGO Group advertising a promotion or a new product, it is long gone by the time the message hits my inbox. :-/ Hopefully the email will provide some advance notice rather than being an "available now" type message.
@MrClassic:
I just called my local LEGO Store to make sure I have this correct, but you _can_ redeem points in-store, to a limited degree. There was a complete overhaul of the system that changed how points could be redeemed that did result in points access at a store from being cut off, but they updated it so that now you can at least cash them in for a rebate against your purchase. That is the only thing they’re able to redeem them for, though. For downloads and physical rewards, you have to do it online.
Physical rewards like this set will get you a redemption code that is sent to the e-mail address attached to your VIP account, so make sure you check your spam filter if you don’t see that e-mail right away. To redeem the code, you do have to make a LEGO.com purchase, either online or by phone. Online, before you submit your payment, look for a couple boxes for something like “codes and offers”. One box will accept physical reward codes, but is limited to one code per order. Another box will allow you to cash in as many “cash off” codes as you have available. _IF_YOU_FORGET_ to add the redemption code, you can try to call the phone line immediately and have them manually add it to the order (still limited to one physical reward code per order, so, no, this does not allow you to stack multiple physical reward codes on a single order). As long as the order hasn’t gone to the warehouse for picking, they should be able to handle that for you. If you placed the order while the phones are shut down for the night, unless your entire order is backordered, you’re probably out of luck.
Now, if you cash in points for a physical reward, you have about two months to redeem it before it expires (no idea if you get the points back or not). If you redeem it, it will ship with the first part of the order that’s available. If everything is in stock, you get the whole order in one shot. If the entire order is backordered, as soon as they have any portion of your order ready to ship, the physical reward will come at the same time. And if part of your order is in stock but the rest is on backorder, they’ll release the first part to ship with the physical reward. As far as we know, once you cash in points for the code, there should be a reserve placed on the item that won’t be removed unless you let the code expire. Once you redeem the code on a qualifying purchase, the code won’t expire on you no matter how long it takes them to fulfill the first part of the order. That said, I don’t believe in taking chances. If I’m placing an order that’s large enough to qualify for free shipping (which is basically any LEGO.com order I place), and I know the entire order will be backordered, I’ll just find something small that I want anyways and add it to my cart before checkout so it triggers an immediate shipment and my physical reward isn’t stuck waiting for stuff to come back in stock. Call me paranoid, but mistakes do happen. If they end up short a few, it’s the last ones to ship that’ll get cancelled. If it gets lost or damaged, the earlier it goes out the door, the more likely they can do something to fix it. For something like this, it’s not great odds, but I’d rather have slim chances than none, if it comes down to it.
@calvin73 said:
"In general, VIP points can be used in LEGO Stores but not redeemed at the register. You need to redeem the points you would like to use in the VIP rewards center so they will then be available to use when you checkout.
For this promotion, on the other hand, everything must be done through the LEGO website as the Ulysses Space probe will not be available in LEGO stores."
@PurpleDave said:
"I just called my local LEGO Store to make sure I have this correct, but you _can_ redeem points in-store, to a limited degree. There was a complete overhaul of the system that changed how points could be redeemed that did result in points access at a store from being cut off, but they updated it so that now you can at least cash them in for a rebate against your purchase. That is the only thing they’re able to redeem them for, though. For downloads and physical rewards, you have to do it online."
Thanks for this info! Makes sense that you can use VIP points for discounts in Lego stores (even though I can't find any info about it on Lego.com) as you can collect the points there, which is what I've done. I've got a store nearby which is still open, and it's so much easier to go there than ordering online. Would of course be even better if physical rewards like this were also available in the Lego stores.
Honestly, it looks like the probe should be easy enough to build from common parts, right? I assume there are no lacquered parts in this promo and it's all regular Keet-orange and light bley, right? Only the plaque looks exclusive.
@MrClassic:
If you log in to the VIP site, there are two rows of rebate rewards. One row is exclusively for purchases made through the website. The other row can be used on orders placed over the phone or purchases made in a physical LEGO Store. Not that stores located at the LEGOLAND parks and Discovery Centers are not linked in to the VIP system, so you can neither earn nor spend points in those stores. If you show them your card, though, they might give you an immediate discount that’s roughly equivalent to spending points in a LEGO Store.
Oh, and one thing I forgot to mention before. If you want to use points to pay for a purchase in a LEGO Store, and you have not already cashed them in for cash-off coupons, you have to ask them to do this _BEFORE_ they start ringing up your order, or they’ll have to cancel it, cash in the points, and rescan the entire order before they can apply the cash-off rewards.
So you pay 180€ for the shuttle and you have to spend an additional 1800 VIP points to get this?
That's an AWFUL deal. Why the heck would I buy the shuttle on launch then? I won't.
Might as well just spend the 1800 VIP on the set and leave the shuttle for when there's double VIP to make those 1800 points back.
The "Classic Space" coin is live in the US VIP rewards center now.
[English Accent]
"Does that mean he's not coming on then?"
@vynsane:
Claimed! One coin to go, and I have more than enough points to pick up that and Ulysses.
@PurpleDave said:
"If you log in to the VIP site, there are two rows of rebate rewards. One row is exclusively for purchases made through the website. The other row can be used on orders placed over the phone or purchases made in a physical LEGO Store."
Maybe the Swedish version of Lego.com (that I view in English) is different, but there are lots of rows/catagories, the first being "Get a discount at LEGO.com" with discount vouchers - and it's very clear if you click on those that they're valid online only:
"Please note LEGO VIP Online Discount can only be used at LEGO.com. They cannot be used on LEGO phone orders or at LEGO Brand Retail Stores."
Then there are lots of other rows/categories such as "VIP Exclusive Rewards" and "LEGOLAND Tickets – Amazing Day Out with Friends and Family" but no discounts that you can use in a physical Lego store. I guess I'll call my store and ask them.
The Swedish site: https://www.lego.com/sv-se/vip/rewards-center/rewards
@MrClassic:
The link doesn’t help. It just shows two rows for LEGOLAND tickets and one for LEGO House. It also complains that I signed in to a region other than where my account is based, and says I need to change regions before I can spend points (even though it looks like I actually can cash points in on park tickets).
What I see on the US site is one row for phone/store purchases, with a little store graphic and the amounts ($5, $20, $50, $100) written on pink bars. Then is a similar row for online purchases, showing a graphic of a computer with the same amounts written on green bars. The third line is the current sweepstakes (wooden elephant toy, at the moment). The fourth line deviates a bit, as it’s actually means of _earning_ points. The next 19 lines are physical and digital rewards. Finally at the bottom are two rows of park tickets and one for the LEGO House.
Well I have to say I’m surprised with everyone here. I think that Lego has done a tremendous job making this an authentic launch. As everyone knows, if you plan to watch a launch at Cape Canaveral you need to have lots of time available as launches are oftentimes delayed.
Although I’m shocked there is no GWP. What’s the point in buying the shuttle tonight? I can just wait until it goes on sale, or there is a cool GWP I want. I’ve been planning on redeeming the Ulysses on May the 4th anyways as I figured I could wait til Black Friday for the shuttle. I hope it is able to launch prior to then.
The Classic space coin and the Ulysses Space Probe are not available in the Netherlands. :(
I am so disappointed. I stayed up to order this. Then I had free items in my cart that disappeared after checking out. Ended up a space shuttle at full retail with no promotional items.
@PurpleDave said:
"What I see on the US site is one row for phone/store purchases, with a little store graphic and the amounts ($5, $20, $50, $100) written on pink bars. Then is a similar row for online purchases, showing a graphic of a computer with the same amounts written on green bars."
The row for phone/store purchases is missing on the Swedish site. I called my local Lego store and asked and they said there is something wrong with the site but that they can help me with discount vouchers in store. :)
I ordered the Shuttle soon after midnight last night and there was no offer to purchase the Ulysses Probe for VIP Points at any stage. The delay is a shame, but I would at least hope that it is made available to those of us who've already bought the set. The irony being now that we may actually be able to obtain the Ulysses using the Points we made buying the set itself.
Ten hours late, the Classic Space coin suddenly appeared on the VIP site (Netherlands). The Ulysses is still nowhere to be seen. But I have enough points for that, when it arrives.
@Huw
Will you add it to the database before it will be launched 5006744?
https://www.lego.com/fr-fr/product/ulysses-satellite-5006744
236 pieces...that's more than I expected.
@BrickTsar said:
"I am so disappointed. I stayed up to order this. Then I had free items in my cart that disappeared after checking out. Ended up a space shuttle at full retail with no promotional items. "
Don't feel bad. I ordered my shuttle at 11:15PM (Central US) and I had 2 freebies on the cart, that by the time I was able to pay with all the glitches the portal had, showed up in the summary of the "just processed order"; but today, the order on the portal shows just the Shuttle.
The glitches on the LEGO portal, even with their attempt to manage access with a ridiculous queue that appears to be just a timer, and not an actual traffic gate prevent you from getting anything, even navigate the site, for at least 30 to 45 minutes if you're lucky.
I like much better the pre-order concept. In this way they know how excited people are and how many to make of an item they have created buzz about.
alright, so hows it looking on the set so far?
@spig0909 said:
" @gold682 said:
" @spig0909 said:
"I phoned the customer service before I got the email. I have been told "The Ulysses Space Probe reward was supposed to launch on the 1st of April but due to unexpected circumstances we had to delay the launch.""
So does that mean the VIP reward WON'T be available tomorrow?"
Seems like yes...:(
He told me the space coin will be there as scheduled."
TODAY I got the mail promoting this set... But it's still not there...
@silentguy said:
"TODAY I got the mail promoting this set... But it's still not there..."
See next article on this:
https://brickset.com/article/58897/ulysses-space-probe-vip-reward-available-soon
Coming tomorrow morning (or tonight... or... soon anyway. ;-)